Italian Barrista Cafe receives customer experience award at Oman CX Awards 2026

Italian Barrista Cafe received the Best Brand in Customer Experience – Casual Dining award at the Oman CX Awards 2026, recognising its customer experience in Oman's restaurant sector.

MUSCAT, OMAN – Italian Barrista Cafe has received the Best Brand in Customer Experience – Casual Dining award at the Oman CX Awards 2026, held at Kempinski Hotel Muscat under the patronage of His Highness Sayyid Numair bin Salim Al Said.

Organised by Muscat Media Group, the Oman CX Awards recognise organisations demonstrating excellence in customer experience. Winners were selected through nationwide consumer voting based on customer trust, satisfaction and loyalty.

Founded in 2014, Italian Barrista Cafe has developed a restaurant network across the Sultanate of Oman. According to the company's official website, the brand currently operates 26 branches serving customers in locations including Muscat, Sohar, Salalah, Nizwa, Barka and other regions.

The restaurant's menu combines Italian and American cuisine, offering dishes such as handmade pizzas, pasta, burgers, chicken wings and appetisers. Its menu also includes specialty coffee, freshly made juices and milkshakes.

The brand's dining outlets provide spaces for different occasions, including family gatherings, casual meetings, business lunches and social celebrations. The recognition at the Oman CX Awards 2026 places customer experience among the key aspects of the brand's development in Oman's competitive casual dining sector.

The award also reflects the importance of customer feedback and consumer participation in evaluating service standards across the restaurant industry.

About Italian Barrista Cafe

Italian Barrista Cafe is a restaurant and café brand established in Oman in 2014. The brand serves a combination of Italian and American cuisine, specialty coffee and other beverages through its network of outlets across the Sultanate.